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By using www.directsb.com or the DirectSB.com website or mobile application (collectively, the "Website"), you acknowledge that you have read, understood, and agree to be bound by these terms of use (the "Terms"), which govern your access to and use of the Website and the Service. You must not use this website if you do not approve or agree to abide by these Terms. Additionally, you agree to abide by any stated rules that may apply when using a particular aspect of the Service. These rules may change or be revised from time to time in our sole discretion. These Terms are made between DirectSB (“we” “us” “our”, the “Company”, as applicable) and you (“you” or the “User”). These Terms will still apply and must be read in conjunction with any other agreements you enter into with the Company if you advertising on our website. Please note that if you are a business, you will also be required to agree to additional terms and conditions outlined in our Advertising Agreement

DEFINITIONS

Except when the context indicates otherwise, the following capitalized words must have the meanings listed below:
a) Advertising Agreement – an agreement between the Company and the Client for the provision of advertising services or products.
b) Client/Customer the client entity that is party to the Advertising Agreement.
c) Intellectual Property Rightsall intellectual property, including patents, trade marks, rights in goodwill, database rights and rights in data, rights in designs, copyrights and topography rights (whether or not any of these rights are registered, and including applications and the right to apply for registration of any such rights) and all inventions, rights in know-how, trade secrets and confidential information, customer and supplier lists and other proprietary knowledge and information and all rights under licences and consents in relation to any such rights and all rights and forms of protection of a similar nature or having equivalent or similar effect to any of these which may subsist anywhere in the world for their full term, including any renewals and extensions.
d) Material material and content published on the Website or otherwise provided by the Company in connection with the Service.
e) Packagesthe collection of advertising goods or services that the Company undertakes to offer the Customer, as detailed in the applicable purchase form that the Company provides and that the Client signs to acquire the Ad Services Package in accordance with these Conditions and the Advertising Agreement's terms. “DirectSB” – DirectSB FZ-LLC which is the owner of www.directsb.com and whose registered office is TwoFour54 Yas Creative Hub, Yas Island, Abu Dhabi, UAE.
f) Privacy Policy the privacy policy of the Company from time to time.
g) Product an online classifieds advertising platform provided on the Website and the Ad Services Package.
h) Registration Details- the details a User must provide upon registering for the Website from time to time (for example: name, phone numbers, email address, age and/or address).
i) Service the provision of the Website and the Product.
j) Unacceptable any material or information uploaded to or made available on the Website which under the law of any jurisdiction from which the Website may be accessed may be considered:


  1. illegal, illicit, indecent, obscene, racist, offensive, pornographic, pedophilic, insulting, false, unreliable, misleading, harmful or potentially harmful to minors, threatening, libelous, alleged to be or actually defamatory or in infringement of third party rights (of whatever nature and including, without limitation, any Intellectual Property Rights), invasive of another’s privacy or other rights, to relate to or encourage money laundering or illegal gambling;
  2. in breach of any applicable regulations, standards or codes of practice (notwithstanding that compliance may not be compulsory);
  3. in contravention of legislation, including without limitation, that relating to weapons, animals or alcohol; or
  4. harmful to the Company’s reputation.
  5. User Material material and content posted on the Website by a User or otherwise provided to the DirectSB by a User in connection with the Website or the Service.


GENERAL

  1. The Terms, the Privacy Policy, and any other document that is expressly incorporated into the Terms comprise the complete agreement between you and the Company. Unless otherwise stated in the Terms, neither party has relied on any representations made by the other. The provisions of this clause do not release either party from liability for fraudulent misrepresentations, and neither party shall be entitled to any relief for negligent or innocent misrepresentations, except (if any) to the extent that a court or arbitrator may permit reliance on such representations as being fair and reasonable.
  2. The Company reserves the right to alter its terms of business from time to time. The Effective Date at the time the User is reading these terms is set out at the top of these Terms. Prior to using the Website again in the future, Users should check that the Effective Date has not changed. If it has, the User should examine the new set of terms and conditions and only use the Website if it accepts the new terms and conditions. If you do not accept the changes you should immediately discontinue your access to the Website and your use of the Service.
  3. If any provision of these Terms or part thereof shall be void for whatever reason, it shall be deemed deleted and the remaining provisions shall continue in full force and effect.
  4. The Company reserves the right to assign or subcontract any or all of its rights and obligations under these Terms. The User may not assign or otherwise transfer its rights or obligations under these Terms without the Company’s prior written consent.
  5. Any notice given pursuant to these Terms may be served personally or by email to the last known email address of the addressee. It is the responsibility of Users promptly to update the Company of any change of address or email address. Such notice shall be deemed to have been duly served upon and received by the addressee, when served personally, at the time of such service or when sent by email 24 hours after the email has been sent.
  6. The Company shall not be liable for any loss suffered by the other party or be deemed to be in default for any delays or failures in performance hereunder resulting from acts or causes beyond its reasonable control or from any acts of God, acts or regulations of any governmental or supra-national authority.
  7. Any delay or forbearance by the Company in enforcing any provisions of these Terms or any of its rights hereunder shall not be construed as a waiver of such provision or right thereafter to enforce the same.
  8. The headings in these Terms are solely used for convenience and shall not have any legal or contractual significance.
  9. These Terms shall be governed by and construed in accordance with the law of the Dubai International Financial Centre (“DIFC”), Dubai, United Arab Emirates, and the parties submit to the exclusive jurisdiction of the DIFC Courts, save that the Company may take action in any relevant jurisdiction to enforce its Intellectual Property Rights. You agree that any cause of action brought by you arising out of or related to your use of the Service and/or the Website must commence within a reasonable time and in any event within one (1) year after the cause of action accrues.
  10. These Terms shall inure to the benefit of and be binding upon each party's successors.
  11. If these Terms are translated into any other language and there is a discrepancy between the English text and the text of the other language, the English text version will prevail.
  12. All website design, text, graphics, the selection and arrangement thereof are Copyright ©2022 DirectSB FZ LLC, ALL RIGHTS RESERVED.

FOR USERS

  1. Before utilizing the website for any services in the future, the User must give truthful, accurate, current, and full Registration Details during the registration process. The User must update these details if anything changes (apart from age).
  2. The User acknowledges and agrees that the Website may include advertisements posted by businesses or marketers for products or services (and which the Company takes no responsibility for). By using the Website or the Service to post advertisements for goods or services of a business, commercial, or trade nature, advertisers or companies must include their full names in the advertisement and make it clear that they are doing so through the advertisement’s content, format, size, or location, or by using terms like “Directly from Owners,” “No Brokers,” or “Zero Commission” in the title of the advertisement they submit for publication. The User hereby warrants and represents to the Company that it is at least eighteen years of age and legally able to enter into contracts.
  3. The Company retains the right to refuse any User Material submitted by a User and to remove any Material from the Website at any time and without prior notice.
  4. The Company will keep track of the User’s registration information and usage data, but neither the information nor its use for purposes unrelated to the Website (other than in aggregated, anonymous form, in accordance with the Privacy Policy), shall be disclosed to third parties. By accepting the terms, you expressly consent to our calling you at the phone number you provided to confirm the accuracy of your information.
  5. The User hereby grants the Company permission to use any information provided by the User to the Website for the purposes of notifying the User of special offers, sporadic third-party offers, and other marketing and related activities. Company will not use User data for any other purposes than those specified in these Terms, with the exception of disclosing this information upon legal obligation, at the request of a law enforcement agency, or at the direction of a governmental authority.
  6. Send an email to info@directsb.com with the subject line “unsubscribe” if the User does not want the Company to use their email address or SMS/mobile number to send them information about the Website and connected issues.
  7. Any user identification and password information set up or provided to you as part of our security procedures must be kept confidential by the customer, and they must not disclose them to any third party.
  8. If, in its sole judgment, the Company determines that a User has violated these terms or that such suspension or termination is otherwise justified, the Company has the right to suspend or terminate the User’s account. The Company shall notify the User through email in the case of such suspension or termination, and the User must refrain from attempting to register again on any Website, either directly or indirectly via a linked organization.
  9. For the avoidance of confusion, the Company does not sell products; it offers services.
  10. All intellectual property rights in and to the Website and the Service, including without limitation any trade names, designs, text, graphics, and the choice and arrangement of the same, belong to DirectSB.com. A license or right to use any trademark displayed on the Website without our written consent is not granted by anything on the Website, whether explicitly or by implication. You may print off one copy and download portions of any page(s) from the website for your personal use, and you may draw attention to content posted on the website. However, you may not make any changes to the digital or printed versions of any materials you print off or download, and you may not use any pictures or videos without the text they are intended to accompany. You hereby agree not to disable, circumvent, or otherwise tamper with Website security features, features that prevent or restrict use or copying of any Materials, or features that enforce usage restrictions on the Website or the Materials therein. According to copyright laws, other laws, and international treaties, any content displayed on or via the Service is copyright-protected as a compilation or collective work. The Website, the Materials, or the collective work or compilation may not be copied, modified, used to create derivative works, or redistributed in any way. It is explicitly forbidden to copy or reproduce the Website, the Materials, or any part of them for additional duplication or redistribution. Such other rights or remedies the Company may have in connection with any breach, as well as any rights, duties, or liabilities incurred prior to such suspension or termination, are unaffected by the Company’s rights.
  11. Although Users cannot hold the Company accountable for claimed or actual intellectual property rights infringement or fraud, the Company asks all Users to report such situations immediately to the Company, and the Company will then notify the necessary authorities.
  12. The following restrictions shall apply to all Users. You must:
    1. not engage in fraudulent or malign behavior, such as hacking into or injecting harmful code, such as viruses or harmful data, into the Website, any Service, or any operating system; not use the Website or the Service in any manner that is unlawful, unlawfully obtained, inconsistent with these Terms, or in any other way;
    2. refrain from sending any content that is intended to interfere with, harm, impair, disable, or restrict the functionality of the Service or the Website;
    3. use any automated tool or computer program (also known as “flagging tools”) that enables the use of the Company’s “flagging system” or other community control systems without each flag being manually entered by a human that initiates the flag (an “automated flagging device”), or use any such flagging tool to remove posts from rivals, other third parties, or to remove posts without a reasonable good faith belief that the post being flagged violates the terms of service.
    4. not use any automated software to access the Service without our permission (including using spiders, robots, crawlers, data mining tools, or the like to download or scrape data from the Service, with the exception of internet search engines (such as Google) and non-commercial public archives (such as archive.org), which adhere to our robots.txt file), and only access the Service manually;
    5. not use the service for anything other than listing property for rent and sale;
    6. not to attempt to reverse engineer any processes or copy any Materials without the company’s permission;
    7. not using any service in a way that is against the law, immoral, or detrimental to DirectSB.com
    8. not to use any Service in violation of any rule or other warning posted on the website;
    9. not remove or alter any copyright notices that appear on the Website;
    10. not publish any User Material which is or may be Unacceptable or that may encourage a breach of any relevant laws or regulations;
    11. not interfere with any other User’s enjoyment of the Website or the Service;
    12. not conduct yourself in an offensive or abusive manner whilst using the Website or the Service;
    13. not make unsolicited contact with anyone for any commercial purpose or contact anyone who has requested not to be contacted, specifically, contact any User to post an advertisement on a third party website or post any advertisement on that User’s behalf;
    14. not stalk anyone or otherwise harass them;
    15. refrain from gathering personal information about other Users or entities for illicit or commercial purposes;
    16. not transmit any User Material that
      • includes personal or identifying information about another person without that person’s express consent; humiliates, intimidates, or is hateful towards any individual or group of individuals because of their religion, gender, sexual orientation, race, ethnicity, age, or disability; impersonates any person or entity, including but not limited to a Company employee; or falsely claims or otherwise misrepresents an affiliation with a person or entity;
      • is subject to any third-party proprietary rights, such as privacy and publicity rights, that are copyright, patent, trade secret, or trademark protected, unless you are the owner of those rights or have permission or a license from their rightful owner to post the material and to grant the Company all of the license rights granted herein; violates any of the aforementioned Intellectual Property Rights of any party, or is User Material for which you do not have a license.
      • constitutes or includes unsolicited commercial advertisements of any kind, pyramid schemes, jokes, affiliate marketing, link referral codes, junk mail, spam, chain letters, bait marketing, negative option marketing, or referral selling;
      • constitutes or contains any form of advertising or solicitation if it is (i) posted in sections or categories of the Website that are not intended for such purposes, (ii) emailed to Company Users who have asked not to be contacted about other services, products, or commercial interests, and (iii) contains links to commercial services or third-party websites, unless expressly authorized by the Company.
  13. By submitting User Material on the Website or otherwise, the User grants the DirectSB a royalty-free, perpetual, irrevocable and non-exclusive right and license to use, reproduce, distribute, display, modify and edit the User Material. DirectSB will not pay the User any fees whatsoever for the User Material and reserves the right in its sole discretion to remove or edit the User Material at any time. The User warrants and represents that it has all rights, consents and/or authorizations in respect of the User Material necessary to grant the DirectSB these rights.
  14. As long as the User Material is not unlawful, false, deceptive, obscene, abusive, threatening, defamatory, or otherwise objectionable to the Company, the Company authorizes the User to publish User Material on the Website in line with the Company’s rules. You must not submit any unacceptable content, and you guarantee that any user material you do publish is acceptable.
  15. The company provides a service called “Premium and Hot Ads” where customers can pay a non-refundable charge to have their adverts placed in particular areas on the website, potentially improving the visibility of their ads. The Company may employ a third-party provider for processing credit card payments for users that use the Product(s) or services provided. Such third-party provider may have access to personal information provided by users needed in order to perform their functions, but may not use it for any other purpose. The Company does not have access to or retain any users’ payment information.

FOR AGENTS/REAL ESTATE BROKERS

The Company prohibits Agents or Real Estate Brokers from using its platform, either directly or indirectly. Additionally, neither directly nor indirectly may Agents/Brokers publish Material on behalf of third parties.

NO SPAM POLICY

Any unauthorized use of the Company’s computer systems constitutes a breach of these Terms and the laws that may be in force, including the UAE Cybercrimes Law. Such offenses may result in civil and criminal sanctions for the sender and his or her representatives. Please be aware that the UAE’s legislation on cybercrime contains severe consequences, including prison time. If you plan to contact or approach our users using their email or phone numbers obtained from our website, we may report your actions to the appropriate authorities, who may decide to bring legal action against you in accordance with the applicable UAE laws.

LIMITATION OF LIABILITY

  1. The Company shall not be liable for any consequential, indirect, special losses or exemplary damages (even if the Company has been advised of the possibility of such losses or damages).
  2. The Company shall not be liable for any loss of profit, business and revenue.
  3. You clearly understand and agree that the risk of loss or damage from the above lies completely with you and that the Company shall not be liable for user contributions or the defamatory, offensive, or unlawful behaviour of any user or third party.
  4. While the Company will make reasonable efforts to keep viruses off the Website, it cannot guarantee their exclusion and no liability for viruses is accepted. It is advised that the User take all necessary precautions before accessing or downloading any information or Material from the Website
  5. The website contains data and content that other visitors have submitted. The Company has not verified or approved this information or these materials, and it is not responsible for any content that may be deemed unacceptable. As far as the law permits, you agree to waive and hereby do waive any legal or equitable rights or remedies you have or may have against the Company with respect to Material that is inaccurate, offensive, indecent, objectionable, defamatory, or libelous. You may also be exposed to Material that is defamatory or libelous.
  6. The Company does not guarantee that the Website will always be available, timely, secure, error-free, free of computer viruses, or free of other invasive or damaging code, or that it will not be impacted by force majeure events, such as the inability to obtain or the lack of necessary materials, equipment, facilities, power, or telecommunications, as well as the failure of information technology or telecommunication. For commercial and operational reasons, the Company may at any time stop, remove, or restrict access to all or any portions of the Website. In no event, however, shall the Company be liable for any disruption of the Service, whether caused intentionally or not. Backing up any material and data used in connection with this advice is advised. The Company is not liable for any failure in respect of its obligations hereunder which result directly or indirectly from failure or interruption in software or services provided by third parties.
  7. The Company has not reviewed any of the linked websites or the content or information found there, and is not liable for any direct or indirect effects of a User connecting to any other website from the Website.
  8. The Website is controlled and offered by the Company from facilities in Abu Dhabi in the United Arab Emirates. The Company makes no representations or warranties that the Website is appropriate for use in other locations. Those who access or use the Website from other jurisdictions do so at their own volition and risk and are responsible for compliance with local law.
  9. The Company shall not be liable for any loss of or corruption to data;
    1. loss of use;
    2. loss of production;
    3. loss of contract;
    4. loss of opportunity;
    5. loss of savings, discount or rebate (whether actual or anticipated);
    6. harm to reputation or loss of goodwill;
    7. loss of anticipated savings,

INDEMNITY

The User agrees to defend, indemnify, and hold the Company, the DirectSB, and each of their officers, subsidiaries, affiliates, successors, assigns, directors, officers, service providers, suppliers, and employees harmless from and against any and all claims, damages, obligations, losses (whether direct, indirect, or consequential), liabilities, costs or debt, and expenses (including but not limited to attorneys’ fees) arising from (a) your improper use of, or your inability to use, the Services. As far as the law allows, this defense and indemnification obligation will survive termination, modification or expiration of these Terms and your use of the Website and the Service. This defense and indemnification obligation will continue after these Terms are terminated, modified, or expire and you stop using the Website and the Service, to the extent permitted by law.

PROPERTIES FOR SALE AND RENTAL ON THE WEBSITE

If you are listing a property on this Website, your obligations are as follows:

Developers

  1. You warrant that you possess a valid license from RERA, or its equivalent in the Emirate in which you are advertising.
  2. If a project is off plan (under construction), you warrant that it is registered with RERA and hold a RERA-approved Escrow Account for the project.
  3. As per RERA regulations, you must obtain approval for every property advertisement (located within or outside of Dubai) and display the RERA Permit Number on all advertisements.

Owners and Landlords

  1. You warrant that you are the Owner/Landlord of the property, or otherwise possess valid authorization to list the property on the Website.
  2. If you are engaging in short-term or Holiday Home Leasing, you warrant that you possess a license for the activity from Dubai Tourism and Commerce Marketing (DTCM).

Property Management Companies

  1. You warrant that you possess a valid license from RERA, or its equivalent in the Emirate in which you are advertising.
  2. You are authorized and hold a commercial license to advertise your properties.

Vacation Rentals (Individual Owners)

  1. AYou warrant that you possess a valid license from RERA, or its equivalent in the Emirate in which you are advertising.
  2. You are authorized and hold a commercial license to advertise your properties.
  3. If allowed by applicable law, we may use specific data about you, such as your email address, de-identify it, and share it with social media platforms in order to generate leads, drive traffic to DirectSB, or otherwise advertise our goods and services.
  4. You agree that when a reservation is confirmed, more details are supplied to help plan the trip, such as contact information. The Guest (and any extra Guests they invite, if appropriate) are informed of specific details, such as your profile, full name, phone number, and Listing address, when you as the Host have a confirmed booking.

Vacation Rentals (Hotels)

  1. You warrant that you possess a valid license from RERA, or its equivalent in the Emirate in which you are advertising.
  2. You are authorized and hold a commercial license to advertise your properties.

Tenants and Buyers

  1. You warrant that you are looking for a property for your personal use and are not acting as a third party agent for commercial gain.
  2. You are not a broker and are not seeking the customer’s details for monetary gains.

All Advertisers

  1. You may only advertise properties that are currently available for sale or lease. It is at our discretion to remove any listings (advertising fees will not be refunded).
  2. You warrant that the advertisement does not contain unlawful language or use of the premises, including:
    1. assertions that are false, misleading, or deceptive;
    2. sharing a property with more people than is permitted by law (this includes, but is not limited to, bachelor lodgings and multi-family usage);
    3. Any kind of property sharing that is regarded illegal;
    4. Any other wording that, in accordance with UAE legislation, encourages unlawful or immoral behavior. If you are listing a property on any of the Website, your obligations are as follows:
      • The Company’s advertisements include real properties for sale or rent. The Company is not a real estate brokerage and the details of the properties available on the Website are provided to us by landlords, owners property management companies or developers;
      • The Company does not verify the property listing details provided to us by third parties, and makes no warranties or representations as to their accuracy or completeness;
      • You, the User of the Website, must conduct your own due diligence and must not rely on the details in the advertisements; and

BUSINESS LISTINGS BY PARTNERS

For their business operations and regulatory compliance, we share personal data with affiliated and unaffiliated service providers, including those who assist us in the following ways:

  1. verify your identity or authenticate your identification documents
  2. check information against public databases
  3. conduct background checks, fraud prevention and risk assessment
  4. perform product development, maintenance and debugging
  5. allow the provision of the DirectSB Services through third-party platforms and software tools (e.g. through the integration with our APIs)
  6. provide customer service, advertising, or payments services, these providers are contractually bound to protect your personal information and have access to your personal information to perform these tasks.

AD SERVICES PACKAGE

  1. If you are a Client, Customer or any of their officers, directors, employees, agents, contractors, sub-contractors or representatives, the following additional terms also apply to you:
  2. The Company may publish on the Website any information supplied or made available to the Company by or on behalf of the Client. The Client acknowledges and agrees that the Company shall not be regarded as being in breach of any obligation of confidentiality as a result of the publication of such information.
  3. The Company may have made operational changes to the Ad Services Package and individual products thereunder at any time. The Company will use reasonable endeavors to provide notification of material changes by posting a message on the Website or by informing the Client.

We are committed to protecting the privacy of all users and visitors to our website www.DirectSB.com (the "Website"), any applications we make available via an app store (the "Application," which when combined with the Website constitutes the "Platform," and the corresponding services made available through the Platform (the "Services") (collectively, the "Website," the "Application," and the "Platform"). We have outlined our privacy policy below, which will control how we handle any personal data you provide us. If the way we use your information changes at any point, we will let you know. Please take the time to carefully read this privacy statement as it contains crucial information about who we are and how we gather, store, use, and share your personal data. You agree to, and where necessary, consent to, the collection, use, and transfer of your information as set out in this policy by accessing the Platform, using our Services, or indicating your consent in any other manner. You may not use the Platform and/or the Services if you do not agree to the terms of this policy. This privacy statement is meant to be a supplement to existing notifications and privacy statements, not to replace them. This privacy statement: I exclusively refers to the Platform, not to the websites or apps of any other businesses or organizations; and (ii) expressly addresses our responsibilities under UAE legislation.

The information we have about you

You might be prompted for personal information when using the Website, the Application, or when setting up a login and password to access the Services. This could comprise: (i) your name and contact information, such as your phone number and email address; (ii) information that will help us confirm your identity; (iii) location; (iv) your billing information, payment history, and transactional data; and (v) such other details as we might occasionally need in order to offer the Services and adhere to legal requirements. You accept and, when necessary, provide your permission to the collecting of information about how you use the Platform, the Services, and any messages or other correspondence you submit to us. This information is required to provide the Services to you. If you do not provide such information, it may delay or prevent us from providing the Services. When using mobile technology to access the Platform and/or Services, this privacy policy will also be in effect. If you use the Services and access the Platform through mobile technology, this information may be automatically collected and used by us, unless you have chosen to remain anonymous through your device and/or platform settings.

Who we share your personal information with

Your personal information, which includes your name, address, and any other information you give us about you specifically, may be processed by us as well as potential buyers of your property. We may also disclose your information to the following third parties: (i) payment service providers; (ii) other third parties we employ to support the operation of our business (such as marketing firms or website hosts); and (iii) third parties with your consent. All third parties must adhere to the law and respect the security of your personal data, as required by us. We only permit our third-party service providers to process your personal data for those purposes and in accordance with our instructions. We do not permit them to use your personal data for their own purposes. If we are required by law to disclose or share your information in order to enforce any obligation against you, to comply with any legal obligation, or to protect our rights or the rights of our affiliates, then we may use or share the information you provide to us. This might involve sharing information with other businesses and organizations in order to guard against and prevent fraud.

Reason for processing

Your information will enable us to give you access to the specific areas of the Platform that are pertinent to you and to provide the Services you need. Your information will be used by us to complete service orders placed by you, handle any other business dealings you authorize or conduct with us, notify you of promotions and other marketing materials we believe you'll find interesting, perform services, or conduct customer research and development. We may use your information to get in touch with you, ask for your feedback on the Platform, the Services, and our company, and to let you know when things change or develop with the Platform, the Services, or our company.

Disclosure of information

Your information may be transferred to a third party business purchaser if that buyer agrees to use your information for the same purposes as stated in this policy in the unlikely event that a liquidator, administrator, or receiver is appointed over us or all or any portion of our assets. We promise not to disclose your personal information to third parties unless expressly permitted by this policy.

Cookies

When you visit our website, we could download a little file called a "cookie" to your computer or other device. In order to customize and improve your experience on our website, we will be able to recognize your computer, monitor how you use our website, and determine your specific areas of interest. Cookies may be used by us to gather and store personal information, and we may link the information they store with the personal information you give us. Although you may enable your browser to refuse cookies, doing so might prevent you from using some Platform features. Cookies are used by third-party vendors, such as Google and Facebook, to serve advertisements based on a user's previous visits to the website. In order to deliver advertisements to users based on their visits to the Website and/or other websites on the Internet, Google and Facebook use cookies (in Google's case, the DART cookie).

Security precautions

To prevent unauthorized access, improper use, disclosure, unauthorized destruction, and accidental loss of the personal data we have under our control, we have put in place security policies, rules, and technical safeguards. Additionally, we have protocols in place to handle any suspected data breach. If we are obliged by law to do so, we shall alert you and any relevant regulator or authority of a suspected data security breach. The confidentiality of your password and any account information is your personal responsibility. You should get in touch with us right away if you have any questions regarding your password, account information, or suspect any unauthorized use of your account. Your account may be suspended or deactivated at any moment.

Getting information

By writing us at info@directsb.com, you can inquire about whether we are keeping any personal information about you. If so, we'll let you get a copy of the information we have on file for you in exchange for a charge of AED 50. Before disclosing any information, we may need identification from you, and we reserve the right to withhold requested information if identity cannot be verified.

Data deletion request

You can email us at info@directsb.com to make a request for the deletion of your personal information. While we will make every effort to abide by such requests for deletion, there may be times when we are unable to do so because we must keep your personal information for legal, regulatory, or compliance purposes (and we may not be able to communicate why we cannot delete such data due to confidentiality obligations that we may be under). Before deleting any information, we may need identification from you, and we have the right to withhold deletion if your identity cannot be verified.

Unsubscribe

Please email info@directsb.com if you have any questions or concerns regarding our privacy practices or how we handle personal data. Send an email to our admin department with the subject "unsubscribe" if you ever want us to stop processing your information.

Payment Data

For the purpose of processing bank transfers, debit or credit card payments, we use a third-party service. They have access to the personal data required to carry out their duties, but they are not permitted to use it for other reasons. Your payment information is not accessible to us and is not kept in our database.

Updates to policy

We reserve the right to sometimes change this policy. By using and accessing the Platform after we make changes to our policy, you agree to be bound by those changes. Our new policy will be available on the Website. It is your obligation to periodically review this policy to make sure there haven't been any changes.